Roto-Rooter
Home Services · Plumbing and Drain Cleaning

Roto-Rooter

813 N 3rd St, Unit 1, Effingham, Illinois, 62401

Google Maps Updated: 20 May 2026
Authenticity Score: 78/100
About

Roto-Rooter in Effingham receives mixed reviews. Many customers are very happy with the speed and professionalism of individual technicians, often citing them as life-savers. However, there is a significant number of complaints regarding high pricing, lack of follow-through on multi-day projects, and poor communication from management. It seems to be a company where the quality of your experience depends heavily on the specific technician assigned to your job.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
17
Lowest rating

We analyze 75 public reviews for Roto-Rooter using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 75/100
Communication 68/100
Pro Tip

Get a detailed, line-by-line quote in writing before any work begins, especially for large projects.

Emergency Service
Drain Cleaning
Pros & Cons

✓ What Works Well

  • Fast response times
  • Professional and polite technicians
  • Effective at clearing clogs

✗ Areas to Improve

  • High pricing
  • Poor follow-through on projects
  • Inconsistent management communication
Frequently Asked Questions
  • Is the price worth the service?
  • Do they finish the job in one visit?
  • Are they transparent about costs?
User Feedback

Technician was great, but the price was high.

They never came back to finish the job.

Fast and professional service.