Home Services · Plumbing & Drains
Roto-Rooter
1604 Broadway Ave, Mattoon, Illinois, 61938
Google Maps
Updated: 20 May 2026
Authenticity Score: 84/100
About
Clients consistently praise the friendly, knowledgeable staff and the quality of the plumbing services. Many appreciate the personalized service and the ease of the process. While there are a few complaints about pricing transparency, the overall sentiment is very positive, with many repeat customers.
Our Review Process
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18
Newest
20
Highest rating
16
Lowest rating
We analyze 74 public reviews for Roto-Rooter using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Professionalism
87/100
Communication
82/100
Pro Tip
Ask to see samples in your home lighting before finalizing your choice.
Quality Plumbing
Expert Advice
Pros & Cons
✓ What Works Well
- Knowledgeable staff
- Quality products
- Professional installation
✗ Areas to Improve
- Occasional pricing transparency issues
- Communication gaps
- Scheduling issues
Frequently Asked Questions
- Do they offer free estimates?
- How long does installation take?
- Are their products durable?
User Feedback
The staff is spot on with advice.
Great bang for the buck on plumbing.
Very professional and clean.
Quick Info
- Category Home Services
- City Mattoon
- State Illinois
- Postcode 61938
- Country United States
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