Route 23 Auto Mall, LLC
1301 NJ-23, Butler, New Jersey, 07405
This dealership receives a mix of glowing reviews for its sales team and severe criticism for its service department. Many customers report a smooth, stress-free buying experience, while others describe a nightmare service experience, including overcharging, poor communication, and unresolved mechanical issues. It seems to be a great place to buy a car, but potentially risky for service.
We analyze 79 public reviews for Route 23 Auto Mall, LLC using our data models and filter out spam to highlight only authentic feedback.
The sales department is highly recommended, but consider other options for routine maintenance.
✓ What Works Well
- Professional and friendly sales team
- Smooth car buying process
- Transparent pricing for some
✗ Areas to Improve
- Poor service department communication
- Allegations of overcharging for repairs
- Unresolved mechanical issues
- Is the service department reliable?
- Are there hidden fees?
- How is the post-sale support?
Great experience buying, but avoid the service center.
Sales team is top-notch.
Service department needs major improvement.
- Category Automobile
- Neighborhood Butler
- City Butler
- State New Jersey
- Postcode 07405
- Country United States
