Rovner & Company, LLC
10800 Biscayne Blvd, Suite 310, Miami, Florida, 33161
This brokerage is highly regarded for its speed, efficiency, and ability to secure competitive rates, especially for workers' compensation and commercial policies. Many clients appreciate the direct, no-nonsense approach of the owner, Marc. However, there is a significant divide in experiences; some clients report excellent, personalized service, while others describe the firm as disorganized, pushy, and unprofessional, particularly when dealing with renewals or administrative follow-ups. It appears to be a high-speed, high-volume agency that works well for those who want quick results but may struggle with more complex, long-term account management.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex account, ensure you have a dedicated point of contact and confirm their availability for renewals.
✓ What Works Well
- Fast and efficient quoting
- Competitive pricing
- Direct access to the owner
✗ Areas to Improve
- Inconsistent administrative follow-up
- Reports of pushy sales tactics
- Communication gaps during agent absences
- How quickly can you bind a policy?
- Why are you asking for sensitive info over email?
Marc saved me thousands on my policy
The process was quick and painless
They are disorganized and dismissive
- Category Financial Services
- City Miami
- State Florida
- Postcode 33161
- Country United States
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