Roxanne Lim, MD | United Gastroenterologists
1525 Superior Ave, Suite 212, Newport Beach, California, 92663
Dr. Roxanne Lim is widely celebrated for her bedside manner, intelligence, and dedication to finding root causes. Patients feel heard and valued by her. However, the practice's administrative side, particularly the front office coordination and billing transparency, receives significant criticism from some patients.
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Clarify all billing and insurance coverage details in writing before undergoing any procedures to avoid surprise costs.
✓ What Works Well
- Exceptional bedside manner
- Thorough diagnostic approach
- Highly knowledgeable
✗ Areas to Improve
- Poor front office communication
- Billing transparency issues
- Long wait times for appointments
- How long for test results?
- Is the office in-network?
Dr. Lim is a hero.
The front desk needs a lesson in kindness.
Great doctor, frustrating admin.
- Category Health & Medical
- City Newport Beach
- State California
- Postcode 92663
- Country United States
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