Roy Bardwell, DO
16650 S Harlem Ave, Suite 6, Tinley Park, Illinois, 60477
Dr. Bardwell is widely regarded as a brilliant, down-to-earth physician who genuinely cares about his patients' holistic health. His bedside manner is spot on, and he takes the time to explain complex issues. However, the office staff and communication systems are a significant drag on the experience. Patients frequently report being unable to reach a live person, which is a major frustration.
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If you need a quick response, try visiting the office in person, as phone lines are often ignored.
✓ What Works Well
- Exceptional bedside manner and listening skills
- Thorough and knowledgeable medical advice
- Empowering approach to patient wellness
✗ Areas to Improve
- Impossible to reach staff by phone
- Poor follow-up on lab results and referrals
- Rude front desk interactions
- Why is it so hard to get a return call?
- Does the office use a patient portal?
Dr. Bardwell is a gem, but the office staff needs a total overhaul.
He treats you like family, not just a number.
Impossible to get through, even for urgent prescription refills.
- Category Health & Medical
- City Tinley Park
- State Illinois
- Postcode 60477
- Country United States
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