Health & Medical · Orthopedics

Roy Terry, MD

1420 W Baddour Pkwy, Suites 100 and 110, Lebanon, Tennessee, 37087

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

Dr. Roy Terry is clearly a polarizing figure. Many patients swear by his surgical skills and kindness, while others have had terrible experiences with his office staff and communication. It seems like a practice where the clinical care is strong, but the administrative side is severely lacking, leading to a lot of patient frustration.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
18
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

If you are having trouble getting a response, try visiting the office in person to ensure your needs are met.

Strong surgical reputation
Poor administrative responsiveness
Pros & Cons

✓ What Works Well

  • Highly skilled surgeon
  • Compassionate bedside manner (for many)
  • Effective surgical outcomes

✗ Areas to Improve

  • Extremely poor office communication
  • Difficulty getting return calls
  • Inconsistent staff professionalism
Frequently Asked Questions
  • Why can't I get a return call?
  • Is the billing accurate?
User Feedback

Great doctor, terrible office staff

Surgery was a success

Communication is non-existent

Location Details
Street: 1420 W Baddour Pkwy, Suites 100 and 110
Neighborhood: Lebanon
City: Lebanon
State: Tennessee
Postcode: 37087
Country: United States
Location
1420 W Baddour Pkwy Suites 100 and 110, Lebanon, TN 37087
Quick Info
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