12116 Darnestown Rd, Suite L-1, Gaithersburg, Maryland, 20878
Patients generally praise the high-quality dental work and the friendly, welcoming staff. Many appreciate the thorough explanations provided during procedures, which helps ease dental anxiety. However, recent reviews highlight significant frustration regarding a change in ownership and billing transparency. Some long-term patients feel let down by the lack of communication during this transition.
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Always verify if your specific provider is still on-site before booking, as ownership changes can lead to unexpected billing issues.
✓ What Works Well
✗ Areas to Improve
The clinical work is spot on, but the front office needs to get it together.
It used to be a family-like atmosphere, but the transition has been a nightmare.
Great bang for the buck if you catch them on a good day.