11903 Southern Blvd, Suite 108, Royal Palm Beach, Florida, 33411
This medical group has a loyal base of patients who appreciate the compassionate care provided by specific doctors. However, the practice has faced significant criticism following a change in ownership. Patients report long wait times, billing errors, poor communication, and a high turnover of providers. The administrative side of the practice is frequently described as disorganized and frustrating.
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If you have billing questions, try to resolve them in person rather than over the phone, as phone responsiveness is a known issue.
✓ What Works Well
✗ Areas to Improve
Used to be better
Great doctors, terrible management
Billing department is a nightmare