Automobile · Towing & Roadside Assistance

Royal Roadside and Towing

1408 Windswept Cir, Newport, Tennessee, 37821

Google Maps Updated: 19 May 2026
Authenticity Score: 87/100
About

Royal Roadside and Towing is a mixed bag. Many customers have had excellent experiences, praising the drivers for being professional, kind, and efficient. However, there is a significant number of negative reviews citing rude behavior, poor communication, and high pricing. It seems to be a company where the quality of service depends heavily on the specific driver assigned.

Our Review Process
20
Most Relevant
20
Newest
20
Highest rating
19
Lowest rating

We analyze 79 public reviews for Royal Roadside and Towing using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 70/100
Pro Tip

If you have a positive experience with a specific driver, ask for them by name if you ever need service again.

24/7 Towing
Roadside Assistance
Pros & Cons

✓ What Works Well

  • Professional and kind drivers
  • Fast response times
  • Helpful in difficult situations

✗ Areas to Improve

  • Reports of rude staff
  • Inconsistent communication
  • High pricing
Frequently Asked Questions
  • Do you offer 24/7 towing?
  • How much for a tow?
  • Can you help with a lockout?
User Feedback

Jesse is the man.

Professional and kind.

Avoid this company.