Royal Vision
815 Chapel St, New Haven, Connecticut, 06510
Royal Vision is a mixed bag. Many patients love the doctors and the quality of the eye exams, noting the staff is often friendly and helpful. However, there is a recurring theme of poor front-desk communication, long wait times, and billing frustrations. It seems to be a great spot for clinical care, but the administrative side can be a headache.
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Book your appointment early in the day to avoid the afternoon backlog.
✓ What Works Well
- Expert eye exams
- Friendly doctors
- Good frame selection
✗ Areas to Improve
- Long wait times
- Rude front desk
- Billing issues
- Why is the wait so long?
- Do you accept my insurance?
Dr. Perrin is excellent.
Staff needs better training.
Great care, but bring your patience.
- Category Health & Medical
- City New Haven
- State Connecticut
- Postcode 06510
- Country United States
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