Automobile · General Auto Repair
Roy's Auto
13016 N Cave Creek Rd, Phoenix, Arizona, 85022
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Updated: 19 May 2026
Authenticity Score: 88/100
About
Roy's Auto is a local favorite known for being honest and fair. Most customers feel like family and appreciate that the team explains repairs without pushy sales tactics. While most reviews are glowing, a few recent complaints mention poor communication and issues with vehicle cleanliness. Overall, it is a go-to spot for reliable work at a fair price.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
14
Lowest rating
We analyze 66 public reviews for Roy's Auto using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
85/100
Transparency
82/100
Pro Tip
Ask for David at the front desk for the most detailed explanations.
Family friendly
Clean waiting area
Pros & Cons
✓ What Works Well
- Honest and trustworthy
- Fair pricing
- Friendly staff
✗ Areas to Improve
- Recent communication issues
- Occasional unprofessionalism
- Wait times
Frequently Asked Questions
- Do they work on classic cars?
- Are they cheaper than the dealer?
- Do they offer diagnostic services?
User Feedback
Great local shop
Fair and upfront
Sometimes rude on the phone
Quick Info
- Category Automobile
- Neighborhood Paradise Valley Village
- City Phoenix
- State Arizona
- Postcode 85022
- Country United States
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