16800 NW 2nd Ave, Suite 308, North Miami Beach, Florida, 33169
The practice is long-standing and many families have been patients for years, appreciating the compassionate care. However, there are significant and frequent complaints about administrative disorganization, rude front desk staff, and difficulty in scheduling or getting through to the office. The quality of care is often praised, but the administrative experience is a major pain point.
Be prepared for administrative challenges; keep your own records and follow up frequently.
✓ What Works Well
✗ Areas to Improve
Great doctors, poor front office
Very thorough and kind
Administrative issues are frustrating