R&R Dental Specialists, PC (Oral Surgery Department)
4020 Chapel Hill Rd, Douglasville, Georgia, 30135
Patients generally rave about Dr. Reese's surgical skill and the team's ability to keep them calm. While the clinical outcomes are top-notch, the front desk and support staff occasionally miss the mark on basic hospitality. Some folks felt rushed or ignored when raising post-op concerns, which soured an otherwise great experience. Overall, it is a solid spot for surgery if you value the doctor's expertise over the administrative polish.
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Always verify your insurance coverage directly with your provider before the appointment, as the front desk may not always have the latest info.
✓ What Works Well
- Exceptional surgical skill and bedside manner
- Clear and helpful communication from the doctor
- Comfortable and clean office environment
✗ Areas to Improve
- Inconsistent front desk and support staff behavior
- Occasional lack of clear post-op instructions
- Billing and insurance verification issues
- Does Dr. Reese accept my specific insurance plan?
- Why was I not allowed to see the doctor during a follow-up?
Dr. Reese is a pro, but his staff needs a reality check on customer service.
The surgery was quick and painless, but I felt lost once I got home.
Great bang for the buck compared to other specialists.
- Category Health & Medical
- City Douglasville
- State Georgia
- Postcode 30135
- Country United States
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