127 North St, Batavia, New York, 14020
This hospital receives highly polarized reviews. Many patients praise the maternity ward and specific nurses for their kindness and care. However, there are numerous, serious complaints regarding the emergency department, including long wait times, poor communication, and perceived neglect. Some patients have reported feeling unsafe or misdiagnosed, leading to a significant lack of trust in the facility's overall quality.
If you have a non-life-threatening emergency, consider other regional hospitals if possible.
✓ What Works Well
✗ Areas to Improve
The maternity ward is great, but avoid the ER.
I felt ignored and neglected.
The staff is hit or miss.