Rubino OB/GYN Group of Summit
33 Upper Overlook Rd, MAC Building, Suite 108 Floor 1, Summit, New Jersey, 07901
Patients generally praise the medical expertise and bedside manner of the doctors, particularly Dr. Romero and Dr. Rubino. However, the office staff, especially the receptionists, face heavy criticism for being rude and dismissive. Wait times and billing transparency are recurring pain points. While clinical care is often described as top-notch, the administrative experience frequently leaves patients feeling frustrated.
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Request to speak directly with the billing department early if you have insurance questions to avoid surprise charges.
✓ What Works Well
- Knowledgeable and caring doctors
- Efficient clinical visits
- Clean and organized facilities
✗ Areas to Improve
- Rude and dismissive front desk staff
- Poor communication regarding billing
- Long wait times for appointments
- How do I get a prescription refill?
- Why was I billed for an annual exam?
Doctors are spot on with care
Front desk needs a serious attitude check
Billing is a total mess
- Category Health & Medical
- City Summit
- State New Jersey
- Postcode 07901
- Country United States
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