Health & Medical · Primary Care

Ruby Desai, MD

2200 E Prosper Trail, Suite 20, Prosper, Texas, 75078

Google Maps Updated: 13 May 2026
Authenticity Score: 81/100
About

Dr. Desai is generally well-liked for her efficiency and bedside manner. Patients appreciate the in-house lab and quick appointments. However, there are significant complaints about the administrative staff, particularly regarding referrals and billing, which have left some patients feeling ignored and frustrated.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

The in-house lab is a huge time saver, so try to get your blood work done there.

High clinical satisfaction
Low administrative reliability
Pros & Cons

✓ What Works Well

  • Efficient and quick appointments
  • In-house lab services
  • Friendly and professional doctor

✗ Areas to Improve

  • Poor administrative communication
  • Difficulty getting referrals
  • Billing issues
Frequently Asked Questions
  • Why is it so hard to get a referral?
  • Are they just interested in money?
User Feedback

Dr. Desai is great, but the staff is a mess.

I've been waiting weeks for a referral.

Efficient and friendly service.

Location Details
Street: 2200 E Prosper Trail, Suite 20
Neighborhood: Prosper
City: Prosper
State: Texas
Postcode: 75078
Country: United States
Location
2200 E Prosper Trail Suite 20, Prosper, TX 75078
Quick Info
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