Russell County Hospital
58 Carroll St, Lebanon, Virginia, 24266
Russell County Hospital has a highly polarized reputation. While some patients report excellent care from specific nurses and doctors, there are numerous and severe complaints regarding long wait times, unprofessional and rude staff, and billing inaccuracies. The hospital is seen as a convenient local option, but the administrative and service quality is a major point of contention.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this hospital, be prepared for significant wait times and double-check all billing statements for accuracy.
✓ What Works Well
- Some caring and professional staff
- Convenient local option
- Clean and modern facilities (in some areas)
✗ Areas to Improve
- Long wait times
- Unprofessional and rude staff
- Billing inaccuracies and communication issues
- Why is the wait time so long?
- How can I get my billing issues resolved?
Great medical care, but the staff is a nightmare.
I waited hours and never saw the doctor.
The staff needs a total overhaul.
- Category Health & Medical
- City Lebanon
- State Virginia
- Postcode 24266
- Country United States
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