Russell Medical Group
Health & Medical · Family Medicine

Russell Medical Group

4355 Browns Bridge Rd, Cumming, Georgia, 30041

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

Russell Medical Group has a mixed reputation. While some patients appreciate the convenience and the care provided by specific providers, many report significant issues with front-desk rudeness, difficulty reaching the office by phone, and billing errors. The practice seems to struggle with administrative consistency.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

Keep your own copies of all medical records and billing statements to avoid future disputes.

High provider turnover
Inconsistent administrative service
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some caring providers
  • Walk-in availability

✗ Areas to Improve

  • Rude front desk staff
  • Difficult phone communication
  • Billing and record-keeping errors
Frequently Asked Questions
  • Why can't I get a return call?
  • Are walk-ins actually welcome?
User Feedback

Great doctors, terrible admin

Bureaucracy is painful

Hit or miss experience

Location Details
Street: 4355 Browns Bridge Rd
Neighborhood: Cumming
City: Cumming
State: Georgia
Postcode: 30041
Country: United States
Location
4355 Browns Bridge Rd, Cumming, GA 30041
Quick Info
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