25908 Canal Rd, Suite D, Orange Beach, Alabama, 36561
Dr. Russell Proctor is widely respected as a knowledgeable and compassionate pulmonologist. Patients appreciate his thoroughness and his ability to explain complex conditions clearly. While the clinical care is consistently rated highly, the office's administrative side—specifically medication refills and phone communication—is a frequent source of frustration for patients. It is a practice where the doctor's skill keeps patients coming back despite the logistical challenges.
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Request your medication refills at least a week in advance to account for potential delays in the office's processing time.
✓ What Works Well
✗ Areas to Improve
Dr. Proctor saved my life, but the office staff is overwhelmed.
Best pulmonologist in the area, just be patient with the admin side.
Knowledgeable and kind, but the phone system is a nightmare.