Ruston Jennings, M.D.
1318 Paluxy Rd, Granbury, Texas, 76048
Dr. Ruston Jennings is generally well-regarded for his thoroughness and professional approach to primary care. Many patients appreciate his ability to listen and his willingness to refer to specialists when needed. However, there are significant complaints regarding administrative issues, including rude staff, billing problems, and difficulty getting appointments. It's a practice where the clinical care is strong, but the office management can be a major source of frustration.
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If you have a concern about billing or scheduling, try to speak with the office manager directly to resolve the issue.
✓ What Works Well
- Thorough and professional care
- Good listener and communicator
- Willing to refer to specialists
✗ Areas to Improve
- Rude and unprofessional office staff
- Billing and insurance communication issues
- Difficult to get an appointment
- Why was my appointment cancelled?
- How do I get a referral?
- Are they accepting new patients?
Great doctor, but the office staff is a nightmare.
Thorough care, but watch out for the billing department.
Professional doctor, but the admin side is a struggle.
- Category Health & Medical
- City Granbury
- State Texas
- Postcode 76048
- Country United States
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