1637 College Ave, Spindale, North Carolina, 28160
Patients generally praise the clinical staff for being kind and gentle, especially with children. However, the office suffers from significant administrative issues, including poor communication, difficulty scheduling, and inconsistent insurance handling. Many reviewers feel the office is overly focused on volume and profit, leading to frustration. While the dental work itself is often rated highly, the operational side is a major pain point.
Book follow-up appointments immediately at checkout as the schedule fills up months in advance.
✓ What Works Well
✗ Areas to Improve
Great clinical care but the front desk is a mess.
They are very kid-friendly and patient.
Impossible to reach anyone on the phone.