1251 S Hurstbourne Pkwy, Louisville, Kentucky, 40222
Customers consistently rave about the team's responsiveness and ability to secure better rates. Many appreciate the personalized attention, noting that staff members like Calvin and Cassidy take the time to explain policies clearly. While most feedback is glowing, a few users have expressed frustration regarding administrative errors during policy cancellations. Overall, the agency is seen as a reliable, local spot that treats clients like people rather than just policy numbers. The general vibe is that they offer great bang for the buck.
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The team is highly effective at quote-chopping; if you have a busy schedule, they are willing to work around your lunch break.
✓ What Works Well
✗ Areas to Improve
Staff is super helpful and patient
Saved a ton of money compared to competitors
Great local agency that actually cares