1580 Makaloa St, #102, Honolulu, Hawaii, 96814
This agency is highly praised for its exceptional customer service and efficiency. Clients frequently mention agents like Jessica, Brett, and Kalani for their patience, clarity, and ability to find significant savings. The team is described as proactive, kind, and genuinely committed to helping clients understand their policies. While there are a couple of reports regarding billing errors, the overall sentiment is very positive, with many customers calling them the best agency they have worked with. The ability to communicate via text and the quick response times are major highlights.
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If you have a billing question, call the office directly rather than relying on the app to ensure it is handled correctly.
✓ What Works Well
✗ Areas to Improve
Jessica is a superhero and very professional.
Saved me a fraction of what I was paying before.
Truly cares about their clients.