SA Premier Internal Medicine
4411 E Southcross, San Antonio, Texas, 78222
Patients have mixed experiences at this clinic. Dr. King and Dr. Martinez are frequently praised for their bedside manner and attentiveness. However, there are significant complaints about the front desk staff, long wait times, and billing issues. While the medical care is often rated highly, the administrative side of the practice is a frequent source of frustration.
We analyze 74 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.
If you have issues with the front desk, try to communicate directly with the doctor or a nurse about your concerns.
✓ What Works Well
- Dr. King and Dr. Martinez are highly attentive
- Good bedside manner
- Personal follow-up on lab results
✗ Areas to Improve
- Rude or unhelpful front desk staff
- Long wait times
- Billing and administrative issues
- Why is the wait time so long?
- How do I get my lab results?
- Is the staff trained in customer service?
Dr. King is an angel, but the front desk is awful.
I love my doctor, but the office management is poor.
Great medical care, but the administrative side needs work.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78222
- Country United States
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