Sabre
3150 Sabre Dr, Southlake, Texas, 76092
Sabre's corporate headquarters is praised for its modern, green office design and friendly reception staff. However, the company's consumer-facing services, particularly Travelocity, receive heavy criticism for poor customer service, booking errors, and difficulty resolving issues. It seems the corporate office is a great place to work, but the consumer experience is often frustrating.
We analyze 53 public reviews for Sabre using our data models and filter out spam to highlight only authentic feedback.
If you need to book travel, book directly with the airline or hotel to avoid the service issues associated with third-party platforms.
✓ What Works Well
- Modern, green office facility
- Friendly reception staff
- Innovative work environment
✗ Areas to Improve
- Poor consumer customer service
- Booking and reservation errors
- Difficult to resolve issues
- How do I resolve a booking error?
- Is Travelocity reliable?
- Can I drop off a resume?
Great place to work, but avoid their consumer services.
Booking direct is much safer.
Sabre's tech is good, but the service is lacking.
- Category Professional Services
- City Southlake
- State Texas
- Postcode 76092
- Country United States
