Saddleback Medical Group
24221 Calle De La Louisa, Laguna Hills, California, 92653
Saddleback Medical Group receives mixed reviews. While many patients appreciate the care provided by specific doctors like Dr. Tran and Dr. Ly, there are significant, recurring complaints about the administrative side, particularly the difficulty in reaching the office by phone and poor customer service from billing.
We analyze 74 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.
If you have trouble reaching them by phone, try visiting in person or using their online portal if available.
✓ What Works Well
- Excellent doctors
- Thorough care
- Clean facilities
✗ Areas to Improve
- Difficult to reach by phone
- Poor customer service
- Administrative errors
- How do I reach the office?
- Are you accepting new patients?
Great doctors, terrible admin
I love my doctor, but the phone system is a nightmare
Professional and kind
- Category Health & Medical
- City Laguna Hills
- State California
- Postcode 92653
- Country United States
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