12921 Nacogdoches Rd, San Antonio, Texas, 78217
Many families love the fun, safari-themed environment and the gentle care provided by the clinical staff. However, there is a clear divide in recent reviews regarding management changes, with some long-term patients feeling the service quality has declined. Communication and scheduling issues are the primary pain points for dissatisfied customers.
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The office has a coffee station for parents, which is a nice touch while waiting.
✓ What Works Well
✗ Areas to Improve
The decor is spot on for kids
Scheduling has become a headache
Clinical staff is still very kind