Financial Services · Insurance Company

Safeway Insurance Co

400 E Kaliste Saloom Rd, #2300, Lafayette, Louisiana, 70508

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

This company faces significant criticism regarding its claims process and customer service. Many reviewers report long wait times, difficulty reaching adjusters, and frustration with claim settlements. While a few customers have had positive experiences, the prevailing sentiment is one of dissatisfaction and poor communication. It is often described as difficult to work with after an accident.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 40/100
Staff Helpfulness 45/100
Pro Tip

Document every interaction and consider legal counsel if a claim is delayed.

High claim frustration
Low communication score
Pros & Cons

✓ What Works Well

  • Some competitive rates
  • Occasional positive customer service experiences

✗ Areas to Improve

  • Poor communication and long wait times
  • Difficult claims process
  • Frustration with settlements
Frequently Asked Questions
  • Why is my claim taking so long?
  • How can I get a rental car covered?
User Feedback

Worst insurance company I have dealt with.

They make it very difficult to get paid.

Communication is non-existent.

Location Details
Street: 400 E Kaliste Saloom Rd, #2300
Neighborhood: Lafayette
City: Lafayette
State: Louisiana
Postcode: 70508
Country: United States
Location
400 E Kaliste Saloom Rd #2300, Lafayette, LA 70508
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.