Retail & Malls · Supermarket
Safeway
253 Mt Hermon Rd, Scotts Valley, California, 95066
Google Maps
Updated: 20 May 2026
Authenticity Score: 70/100
About
This Safeway is a staple for many, but it's clearly struggling with staffing and organization. While some employees are fantastic, the overall experience is often marred by long lines, stock issues, and a general sense of chaos. It's a place you go when you have to, not necessarily because you want to.
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Highest rating
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We analyze 73 public reviews for Safeway using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
65/100
Crowd Management
35/100
Pro Tip
Try the Drive Up & Go service if you want to avoid the in-store chaos; it's generally well-regarded.
Checkout Speed: Low
Staff Friendliness: Variable
Pros & Cons
✓ What Works Well
- Convenient location
- Good selection
- Some friendly staff
✗ Areas to Improve
- Long checkout lines
- Understaffed
- Stock issues
Frequently Asked Questions
- Why are the lines so long?
- Is this item in stock?
- Why is the store messy?
User Feedback
Convenient but chaotic
Staff is hit or miss
Needs more cashiers
Quick Info
- Category Retail & Malls
- City Scotts Valley
- State California
- Postcode 95066
- Country United States
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