7605 Crain Hwy, Upper Marlboro, Maryland, 20772
The Safeway in Upper Marlboro is a popular store that is often praised for its cleanliness and selection. However, it is frequently criticized for its poor customer service, particularly in the online order and deli departments. Many customers feel that the staff is often dismissive or rude, and there are recurring issues with online orders being incorrect or not filled. It is a store that many locals find convenient but frustrating.
We analyze 72 public reviews for Safeway using our data models and filter out spam to highlight only authentic feedback.
If you need groceries, it is often better to shop in-store rather than relying on their online pickup service.
✓ What Works Well
✗ Areas to Improve
Great store but service needs work
Online ordering is a nightmare
Staff can be very rude