Sailwinds Medical Group - Salisbury
560 Riverside Dr, Suite A106, Salisbury, Maryland, 21801
Sailwinds Medical Group is praised for its caring and thorough providers who truly listen to patients. However, the practice suffers from significant administrative issues, including difficulty reaching the office by phone, poor communication, and inconsistent staff professionalism. While the medical care is highly rated, the operational side is a major source of frustration.
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If you have trouble reaching the office, try using their online portal or patient messaging system.
✓ What Works Well
- Caring and thorough providers
- Effective treatment plans
- Friendly clinical staff
✗ Areas to Improve
- Difficulty reaching office by phone
- Poor administrative communication
- Inconsistent staff professionalism
- How do I get a prescription refill?
- Why is it so hard to reach someone?
- Are they accepting new patients?
Dr. Malkus is fantastic.
The office staff is hard to reach.
I felt heard and supported.
- Category Health & Medical
- City Salisbury
- State Maryland
- Postcode 21801
- Country United States
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