Saint James Health - East
228 Lafayette St, 2nd & 4th Floor, Newark, New Jersey, 07105
Feedback for this location is heavily polarized. While some patients praise specific doctors for their bedside manner and thoroughness, a significant number of reviews complain about unprofessional front-desk staff, long wait times, and poor communication. Many patients feel their time is not respected and that administrative processes are disorganized.
We analyze 71 public reviews for Saint James Health - East using our data models and filter out spam to highlight only authentic feedback.
If you have an urgent request, try to visit in person rather than calling, as phone lines are often unresponsive.
✓ What Works Well
- Some highly skilled and caring doctors
- Clean and modern facility
- Convenient location
✗ Areas to Improve
- Unprofessional and rude front desk staff
- Extremely long wait times
- Poor communication and follow-up
- Why is it so hard to reach someone by phone?
- Are the wait times always this long?
- Why was my paperwork lost?
Great doctors, but the staff makes it hard to return
Expect to wait hours for your appointment
Communication is a major issue
- Category Health & Medical
- City Newark
- State New Jersey
- Postcode 07105
- Country United States
