601 US-169, Smithville, Missouri, 64089
Saint Luke's Primary Care in Smithville is a mixed bag. Many patients appreciate the convenience and the care provided by specific providers like Dr. Cater and Dr. Abernathy, noting they are thorough and attentive. However, there are frequent complaints about billing transparency, long wait times, and rude front-desk staff. The behavioral health unit also receives significant criticism for poor communication with families.
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Always ask for a breakdown of charges before your physical to avoid surprise bills for non-routine services.
✓ What Works Well
✗ Areas to Improve
Dr. Cater is great, but the billing department is a nightmare.
The front desk staff needs better customer service training.
Convenient, but I've had issues with misdiagnoses.