Automobile · Auto Repair

Salas Auto Repair

16 Lawrence St, Suite 1, Methuen, Massachusetts, 01844

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Salas Auto Repair is a well-known local shop that is often praised for its speed and efficiency, especially for state inspections. However, there are numerous complaints about the owner's and staff's rudeness and unprofessional behavior. While some customers have had great experiences, the high volume of negative feedback regarding customer service makes it a polarizing choice.

Our Review Process
20
Most Relevant
14
Newest
20
Highest rating
13
Lowest rating

We analyze 67 public reviews for Salas Auto Repair using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

They are a popular spot for state inspections, but be prepared for a direct and sometimes blunt interaction.

State inspection station
Open weekends
Pros & Cons

✓ What Works Well

  • Fast and efficient inspections
  • Convenient location
  • Long-standing local business

✗ Areas to Improve

  • Rude and unprofessional staff
  • Poor customer service
  • Inconsistent repair quality
Frequently Asked Questions
  • Do you do state inspections?
  • Are you open on weekends?
  • Is it a good place for repairs?
User Feedback

Fast service, but rude

Avoid this place

Hit or miss service