4999 Skyline Rd S, Salem, Oregon, 97306
Patients generally value the expertise and listening skills of the providers at Salem Endocrinology. Many feel heard and well-cared for, especially regarding diabetes and thyroid management. However, there are recurring complaints about administrative issues, including rude front desk staff, difficulty reaching them by phone, and strict scheduling policies. It is a practice with strong clinical care but significant administrative challenges.
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Be persistent with phone calls and try to establish a good relationship with your provider to help navigate the office bureaucracy.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I finally feel heard by my medical team.
Great clinical care, just be prepared for admin headaches.