Salem Gastro
875 Oak St SE, c3010, Salem, Oregon, 97301
This clinic is a bit of a mixed bag. While many patients have had great experiences with the doctors and nurses, there are significant complaints about the front-desk staff, billing issues, and communication. It seems like a place where the clinical care is often excellent, but the administrative side can be a major source of frustration for some patients.
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If you have billing questions, try to get everything in writing and keep a record of all your communications.
✓ What Works Well
- Excellent doctors and nurses
- Professional and effective procedures
- Good clinical care
✗ Areas to Improve
- Rude or unhelpful front-desk staff
- Billing and insurance issues
- Poor communication and follow-up
- Do they take my insurance?
- Why is it so hard to get a call back?
Clinical care is great, but the front office is a mess.
Very professional and kind doctors.
Billing is a nightmare.
- Category Health & Medical
- City Salem
- State Oregon
- Postcode 97301
- Country United States
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