2478 13th St SE, Salem, Oregon, 97302
Salem Pediatric Clinic is a clinic of contrasts. Many parents adore the doctors, who are described as caring, knowledgeable, and great with children. However, the front-desk staff and administrative processes are a frequent source of major frustration, with reports of rudeness, poor communication, and billing errors. It is a clinic where the medical care is excellent, but the office management is a significant hurdle.
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If you have concerns about billing or scheduling, try to speak with a manager directly rather than relying on the front-desk staff.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the staff is a nightmare.
I love Dr. Bailey, but I'm considering switching clinics due to the staff.
Be prepared for long wait times and poor communication.