Salon Serenity
Personal Care · Hair Salon

Salon Serenity

2288 28th St SE, Grand Rapids, Michigan, 49506

Google Maps Updated: 18 May 2026
Authenticity Score: 92/100
About

Salon Serenity is widely praised for its warm, family-like environment and skilled stylists. Clients frequently mention Kendra as a standout for her expertise in locs and natural hair care. While most reviews are glowing, a few customers have reported issues with communication and occasional service inconsistencies. It is a go-to spot for those seeking a welcoming, community-focused salon experience.

Our Review Process
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Most Relevant
17
Newest
20
Highest rating
12
Lowest rating

We analyze 69 public reviews for Salon Serenity using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 90/100
Staff Behavior 88/100
Pro Tip

Ask for a consultation if you are unsure about a specific style to ensure the stylist is trained for it.

Natural hair experts
Family-friendly
Pros & Cons

✓ What Works Well

  • Warm, family-like vibe
  • Expertise in locs and natural hair
  • Welcoming staff

✗ Areas to Improve

  • Occasional communication issues
  • Inconsistent results for some styles
  • Privacy concerns regarding photos
Frequently Asked Questions
  • Do they take walk-ins?
  • Are they good with natural hair?
  • How do I book an appointment?
User Feedback

Kendra is a hair magician

Feels like family when you walk in

Great atmosphere for natural hair care