Sam E English DDS
4680 Monticello Ave, 16A, Williamsburg, Virginia, 23188
Patients frequently highlight the excellent work of the hygienist, Alex, as the primary reason for staying. However, the practice is plagued by severe administrative issues, including high staff turnover, difficulty reaching the office, and frequent appointment cancellations. Many patients feel the office is poorly managed and lacks professional communication.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you find a hygienist you like, try to book your next appointment immediately while in the office to avoid phone tag.
✓ What Works Well
- Exceptional hygienist care
- Friendly clinical staff
- Good location
✗ Areas to Improve
- Unreliable scheduling
- Poor phone communication
- High staff turnover
- Why was my appointment cancelled again?
- Can I speak to someone about my bill?
Alex is the only reason I still come here.
The office management is a disaster.
Great dental work, but the administrative side is impossible to deal with.
- Category Health & Medical
- City Williamsburg
- State Virginia
- Postcode 23188
- Country United States
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