Samaritan Lebanon Community Hospital
525 N Santiam Hwy, empty, Lebanon, Oregon, 97355
This hospital receives highly polarized feedback. Many patients report life-saving, compassionate care from nursing and surgical staff. However, there are numerous, severe complaints regarding the ER, including long wait times, dismissive staff, and significant billing issues. The administrative and emergency departments are frequently cited as major pain points.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Surgical and specialized units often receive higher praise than the emergency department.
✓ What Works Well
- Life-saving surgical and ICU care
- Compassionate nursing staff in some units
- Clean and modern facilities in some areas
✗ Areas to Improve
- Severe ER wait times and staff rudeness
- Incompetent and aggressive billing department
- Inconsistent patient care quality
- Is the hospital clean?
- How do I resolve a billing dispute?
The surgical team was amazing.
The billing department is a nightmare.
I felt disrespected in the ER.
- Category Health & Medical
- City Lebanon
- State Oregon
- Postcode 97355
- Country United States
readers daily.