Samer Riad, DDS
1520 Sheridan Dr, Tonawanda, New York, 14217
Dr. Samer Riad's office is generally praised for its modern technology, efficient service, and friendly staff. Many patients appreciate the painless procedures and the doctor's humor. However, there are notable complaints about poor communication, difficulty reaching the office, and some patients feeling dismissed or treated rudely.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them, try texting for appointments as some patients find it more effective.
✓ What Works Well
- Modern technology and efficient care
- Friendly and professional staff
- Painless procedures
✗ Areas to Improve
- Difficulty reaching the office by phone
- Occasional rude or dismissive behavior
- Communication gaps
- Do they perform root canals?
- How do I reach the office?
Dr. Riad is great, but admin is lacking.
Some patients feel like a number.
Excellent technology makes for a better experience.
- Category Health & Medical
- City Tonawanda
- State New York
- Postcode 14217
- Country United States
readers daily.