Retail & Malls · Warehouse Club

Sam's Club

2811 N Park Dr, Goldsboro, North Carolina, 27534

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This Sam's Club is a popular spot for bulk shopping, but it's frequently criticized for poor customer service and unreliable pickup/delivery. While many shoppers appreciate the deals and the Scan & Go feature, the overall experience is often marred by long wait times and unhelpful staff. It's a convenient location, but be prepared for potential frustrations.

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Highest rating
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We analyze 68 public reviews for Sam's Club using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 82/100
Crowd Management 55/100
Pro Tip

Use the Scan & Go feature in the app to skip the long checkout lines.

Pros & Cons

✓ What Works Well

  • Great bulk deals
  • Scan & Go app
  • Competitive gas prices

✗ Areas to Improve

  • Inconsistent customer service
  • Poor online pickup/delivery
  • Long wait times
Frequently Asked Questions
  • Is the pickup service reliable?
  • Why is the phone never answered?
  • Are there enough cashiers?
User Feedback

Great deals but service is hit or miss

Pickup is a nightmare

Scan & Go is a lifesaver