Retail & Malls · Warehouse Club
Sam's Club
11460 Royall Cotton Rd, Wake Forest, North Carolina, 27587
Google Maps
Updated: 20 May 2026
Authenticity Score: 82/100
About
This Sam's Club is generally well-regarded, with many shoppers praising the friendly staff and clean store. While there are occasional issues with pickup and customer service, most people find it to be a reliable and convenient place for bulk shopping. The Scan & Go feature is a major plus for many customers.
Our Review Process
20
Most Relevant
8
Newest
20
Highest rating
20
Lowest rating
We analyze 68 public reviews for Sam's Club using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
88/100
Crowd Management
65/100
Pro Tip
Use the Scan & Go feature in the app to skip the long checkout lines.
Pros & Cons
✓ What Works Well
- Friendly and helpful staff
- Clean and well-stocked
- Scan & Go app
✗ Areas to Improve
- Occasional pickup issues
- Long wait times
- Inconsistent customer service
Frequently Asked Questions
- Is the pickup service reliable?
- Why is the phone never answered?
- Are there enough cashiers?
User Feedback
Great deals but service is hit or miss
Pickup is a nightmare
Scan & Go is a lifesaver
Quick Info
- Category Retail & Malls
- Neighborhood Wake Forest
- City Wake Forest
- State North Carolina
- Postcode 27587
- Country United States
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