Samuel Mourani, MD
552 W Foothill Blvd, Suite 200, Glendora, California, 91741
Dr. Samuel Mourani is widely respected as a compassionate and thorough physician. Many long-term patients feel he is the best in the area. The primary complaints center on the administrative side, specifically the use of a call center and difficulty in getting direct contact with the office. While the clinical care is top-notch, the front-office communication can be a source of frustration for some.
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If you are struggling with the call center, try visiting the office in person to schedule your follow-up appointments.
✓ What Works Well
- Dr. Mourani is highly compassionate and thorough
- Great bedside manner
- Consistent, high-quality care
✗ Areas to Improve
- Frustrating call center experience
- Difficulty scheduling appointments
- Inconsistent front-desk communication
- How can I speak to someone directly at the office?
- Why is it hard to get a follow-up appointment?
Dr. Mourani is a gentleman and a great doctor
The office staff needs to be more responsive
Worth the drive for the quality of care
- Category Health & Medical
- City Glendora
- State California
- Postcode 91741
- Country United States
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