Samuel N. Garrett, MD
465 N Great Neck Rd, Virginia Beach, Virginia, 23454
Dr. Garrett is highly regarded for his surgical skill, thoroughness, and genuine care for his patients. Many patients feel confident in his treatment plans and appreciate his bedside manner. However, some patients have reported issues with administrative staff, including long wait times and a lack of customer service. Despite these operational frustrations, the clinical care provided by Dr. Garrett is consistently rated as excellent.
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If you have a long wait, don't be afraid to politely ask the front desk for an update on your status.
✓ What Works Well
- Excellent surgical outcomes
- Thorough and caring doctor
- Clear and helpful advice
✗ Areas to Improve
- Long wait times
- Unfriendly or dismissive front-desk staff
- Occasional communication gaps
- How long is the typical wait for an appointment?
- Does Dr. Garrett offer non-surgical options?
Dr. Garrett is a wonderful, caring surgeon.
The office staff needs better customer service training.
I trust him completely with my eye health.
- Category Health & Medical
- City Virginia Beach
- State Virginia
- Postcode 23454
- Country United States
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