San Antonio Kidney Disease Center Physicians Group
2660 Common St, Suite 201, New Braunfels, Texas, 78130
Patients generally have high praise for the physicians, particularly Dr. Banks and Dr. Alvarado, for their compassion and expertise. However, the administrative side of the practice is a frequent source of frustration, with reports of poor communication, scheduling errors, and rude office management. It's a practice where the medical care is excellent, but the logistics can be challenging.
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Double-check your referral status and appointment details directly with the office staff well before your visit.
✓ What Works Well
- Excellent physicians
- Compassionate care
- Thorough explanations
✗ Areas to Improve
- Poor administrative communication
- Scheduling errors
- Rude office management
- How do I get a referral?
- Are they accepting new patients?
Great doctors, but the admin side is a headache.
Dr. Banks is a delight.
Very professional and caring.
- Category Health & Medical
- City New Braunfels
- State Texas
- Postcode 78130
- Country United States
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