351 N Sam Houston Blvd, San Benito, Texas, 78586
San Benito Medical Associates receives highly polarized reviews. Many patients praise the doctors for being knowledgeable, caring, and thorough. However, there are frequent and severe complaints about the administrative staff, including long wait times, difficulty reaching the office by phone, and significant billing issues. It is a practice where the medical care is often good, but the administrative experience can be very frustrating.
If you have billing or scheduling issues, try to visit in person, as phone communication is often unreliable.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the staff is a mess.
Worth it for the care, but be prepared for the hassle.
Management needs to fix the front desk.