San Bernardino Eye Specialists
1909 N Waterman Ave, San Bernardino, California, 92404
This clinic is generally well-regarded for its professional and thorough eye care. Patients appreciate the knowledgeable doctors and the clean, organized environment. However, there are recurring complaints about the front desk staff being rude or unhelpful, and some patients have experienced significant frustration with prescription fulfillment and appointment scheduling.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a serious eye injury, be persistent with the pharmacy follow-up, as some patients report communication gaps.
✓ What Works Well
- Thorough and knowledgeable doctors
- Clean and modern facility
- Efficient walk-in exams
✗ Areas to Improve
- Rude or unhelpful front desk staff
- Issues with prescription fulfillment
- Strict and sometimes unfair cancellation policies
- Do you accept walk-ins?
- Why is it so hard to get a prescription sent to the pharmacy?
Dr. Huang is outstanding.
The front office staff needs better customer service training.
Great medical care, but the admin side is hit or miss.
- Category Health & Medical
- City San Bernardino
- State California
- Postcode 92404
- Country United States
readers daily.