San Clemente Dental Group and Orthodontics
943 Avenida Pico, Ste A, San Clemente, California, 92673
Patients are split on their experience here. Many praise Dr. Chad for his gentle, professional care and life-saving interventions. However, a significant number of reviews highlight aggressive upselling and billing issues. Some feel the office management is disorganized and dismissive. Overall, the clinical care is often seen as top-notch, but the administrative side leaves much to be desired.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written treatment plan and verify insurance coverage before agreeing to deep scaling or extra procedures.
✓ What Works Well
- Dr. Chad is highly skilled and compassionate
- Gentle and professional dental procedures
- Some staff members are very welcoming
✗ Areas to Improve
- Aggressive upselling of unnecessary treatments
- Billing discrepancies and collection threats
- Poor administrative communication and scheduling
- Why was my appointment cancelled last minute?
- Are these deep cleanings actually necessary?
Great clinical care but watch your bill.
Staff turnover makes it hard to build trust.
Feels like a sales office rather than a clinic.
- Category Health & Medical
- City San Clemente
- State California
- Postcode 92673
- Country United States
readers daily.